CUSTOM ORDER

Ordering Process:

·Custom Orders: We specialize in creating unique, handmade fiber and textile Wearable Art and Home Décor through custom orders.

·Consultation: Reach out to us to discuss your custom design requirements.

·Payment: 50% is required upfront for custom orders.

Communication:

·Contact Method: For order-related inquiries, please contact us info@isamardesigns.com during our business hours. (9am-6pm)

·Response Time: We aim to respond to inquiries within 48 hours.

Production Time:

·Timelines: Custom designs take approximately 2-3 weeks to create. Timelines may vary based on the complexity of the order.

·Updates: We'll keep you informed of the progress throughout the creation process.

Cancellation Policy:

·Cancellation Period: Orders can be canceled within 3 days of payment for a full refund.

·Cancellation Fees: After 3 days, a cancellation fee may apply.

Quality Assurance:

·Commitment: We are committed to delivering high-quality, handmade designs.

·Quality Control: Each piece undergoes thorough quality control before shipping.