RETURN POLICY
Returns and Exchanges:
·Eligibility: Returns and exchanges are accepted within 7 days of receiving your order.
·Conditions: Items must be unused, in their original condition, and with all tags attached.
Refund Process:
·Refunds: Refunds will be processed within 7-10 business days of receiving the returned item.
·Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part.
Custom Orders and Returns:
·Returns for Custom Orders: Custom orders are non-refundable.
·Quality Concerns: Contact us within 5 days if there are quality issues with your custom order
·Pricing:
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·Prices for custom pieces will require a varying amount of work.
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·Quote will be provided after we determine the details of the project.
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Contact Information:
Email: info@isamardesigns.com